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Term & Condition

INTERNET RATES:

  • All hotel internet rates are our special discount rate for booking made through www.bali-explorer.com only NOT direct to the hotel.
  • Rates features are including tax and service charges.
  • Room rates are quoted per room per night.
  • Ad-hoc group (Incentive and Conference/Meeting) rates are available upon request and are subject to specific requirements
 
RESERVATION PROCEDURES

All reservation or inquiry will be reply within 2 x 24 hours. If your reservation is not confirmed our staffs will inform you and give the other suggestion.
 
PAYMENT PROCEDURE:

Prepayment is required for every confirm reservation with option of payment as follow
 
  1. Credit Card ; VISA, MASTER or AMEX or DEBIT CARD. by Paypal. a 3,5% transaction fee will apply to all credit card processing.
  2. Bank transfer
  3. Cash Payment upon arrival is apply for last minute booking or special requirement.
 
CONFIRMATION VOUCHER / CONFIRMATION SLIP :

Once your booking is confirmed, we will send you, by email, a confirmation voucher detailing all the reservation request. Please printout this voucher and present it at the time of your check-in. We will also faxed the voucher directly to the respective hotel.
 
CANCELLATION & REFUND
 
  • A USD 15 charge will apply if the cancellation notice is received after the booking and has completed, and we will refund to the same Credit card used for the transaction.
  • During low season period, a one-night room charge will apply if the cancellation notice is received within 7 days before the arrival date. In the event of No-Show, a full No-Show fee will be charged from the total room rate reserved, except when prior specific arrangements have been made.
  • During high season period, if canceling 30 days before the arrival date, a one-night room charge will apply. If canceling before 14 days or less to the arrival date, 50% of total room rate will apply, if canceling 7 days or less prior to the arrival date, full charges will apply. In the event of No-Show, a full No-Show fee will be charged from the total room rate reserved, except when prior specific arrangements have been made.
 
 
 
For More Information Please Contact Us : support@bali-explorer.com or doni@bali-explorer.com
 
 
 
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