RESERVATION AND CONFIRMATION PROCEDURES
- All confirmed reservation need to be guaranteed by a valid credit card
(Visa/Master Card)
- Voucher will be issued once the credit card details is received and will
be sent by email and faxed to the respective hotel.
PAYMENT PROCEDURE
- The credit card will be used to guarantee the reservation. and will be
charged if there is any cancellation occurs.
- Rates will be charged equivalent to the US $ rate in the local currency
at the exchange rate of the day your credit card is processed.
- Credit card honored: Master Card and Visa Card. A 3% additional bank fee
will apply to all credit card processing
- Our representative will collect the payment after your arrival
- Payment will not be to the hotel.
- Partial or full prepayment may be required for some reservations.
- Ad-hoc group (Incentive and Conference/Meeting) rates are available upon
request and are subject to specific requirements.
CANCELLATION POLICY
- A 15% service and processing fee equivalent to the reserved room rate
will apply if the cancellation notice is received after the booking is
completed, and credit card authorization has been confirmed.
- During low season, a one-night room charge will apply if the
cancellation notice is received within 7 days before the arrival date. In
the event of No-Show, a full No-Show fee will be charged from the total
room rate reserved, except when prior specific arrangements have been made
with the agent or the hotel
- During high season, if canceling 30 days before the arrival date, a
one-night room charge will apply. If canceling before 14 days or less to
the arrival date, 50% of total room rate will apply, if canceling 7 days
or less prior to the arrival date, full charges will apply. In the event
of No-Show, a full No-Show fee will be charged from the total room rate
reserved, except when prior specific arrangements have been made with the
agent or the hotel.
For More Information Please Contact Us : support@bali-explorer.com
or webmaster@bali-explorer.com |
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